Articles
Notes on building AI systems for document-heavy, rule-governed work, written for the people who have to live with the result.
Why AI document pilots stall between the demo and production
The demo works on twenty chosen documents. Production asks five harder questions. What they are, and how to check a pilot answered them before you fund the build.
What a fair fixed price looks like for AI work
Hourly billing moves all the risk onto the buyer, and a vague fixed price is worse. The four marks of a price that is fair to both sides.
How to scope a first AI document automation build
Most AI pilots fail before any code is written. A scoping method for legal and insurance teams that want a working system, not a demo.